Special Assistance


Suntec Singapore aims to provide an equal and inclusive venue, where everyone is welcome and has a pleasant experience.

Suntec Singapore complies with the local code of conduct with regards to persons with specific needs.

An overview of our accessibility features is listed below:

  • Accessible car parking spaces
  • Step-free drop off points
  • Accessible pedestrian access to taxis
  • Wheelchair-accessible baby-changing/nursing room facilities
  • Centrally-located floor-to-floor escalators
  • Centrally-located wheelchair-accessible toilets
  • Centralised first aid boxes
  • Frontline staff trained in first aid
  • Guide dogs and other registered assistance animals are welcome in all areas
  • Lift access from car parks
  • Spacious passenger lifts

Hearing/Vision Impaired

Please email us at for any assistance and we will do our best to accommodate your needs and we will also be able to seat you in the front so that you will be able to have a better view as well as being close to the speaker.

Nursing Rooms

Moms can drop by the baby changing/nursing room facilities which are available at Level 3 of Suntec Singapore (located beside the Concierge).

First Aid

The Centre’s Emergency Response Team is trained as first responders and can perform first aid, including the use of onsite defibrillators in the event of an emergency.

Fully equipped first aid boxes and defibrillators are strategically positioned throughout the Centre. We have clinics and hospitals nearby Suntec Singapore. 

Food Allergies

We work closely with our catering partner to provide lunch packages that can be enjoyed by everyone. We will provide selections that will accommodate any food allergies/dietary requirements such as vegetarian, vegan, gluten and dairy free options.  We will do our best to accommodate all request but cannot guarantee all dietary needs will be met. 

Please let us know in advance about any requirements, onsite orders cannot be guaranteed. For more information please email us at

Parking Availability

Suntec Singapore has more than 3,000 parking lots providing secured and sheltered facilities with 24-hours access, 365 days a year.

Choose from the following routes for access to our car park:

  • Nicoll Highway
  • Raffles Boulevard (from Bras Basah Road)
  • Temasek Avenue (from Raffles Boulevard)
  • Rochor Road exit from East Coast Expressway (ECP)


To help you easily identify your parking location, the car park is clearly divided into 3 colour zones and 24 distinct animal symbols. For quick access to Suntec Singapore, park at West Wing (Green Zone). 


suntec parking

There are also leaflets available at all lift lobbies to guide you to the respective zones. If you’re still unable to locate your vehicle, you may call the 24-hour hotline mentioned in the leaflets for assistance.

Suntec Singapore’s car park has a height restriction of 2 metres, controlled by autopay machines and provides convenient lift access to the Centre.

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